Building Story Mojo – Leadership in a Pandemic Age

Building Story Mojo – Leadership in a Pandemic Age

 

Never before in recent history have the communication skills of leaders been more important.

Since the coronavirus pandemic hit the world in early 2020, people from every walk of life and in every corner of the globe have struggled to understand what on earth was going on. We had no framework, no reference point, no practiced skills, knowledge or experience to navigate a pandemic that would rend the very fabric of our communities.

The shock and the fear was deep and wide. The shock waves and trauma are still around and going nowhere soon.

Households and workplaces scrambled hungrily for information from any source; what was really going on? Whose information could we trust? Social media, news media, our friends, our families, political or workplace leaders, our spiritual leaders, our fathers, our mothers, our sons or daughters? How could we tell what was true? Even now, what sources do we trust?
Can we trust science? Who has a hidden agenda?

Sharply contrasting communication styles have emerged. There was blame, attack, metaphors about battles, fights and war. There were also appeals to calm, unity and working together, metaphors such as ‘bubbles’. New Zealand Prime Minister, Jacinda Ardern, whether you agree with her politics or not, was lauded by leaders from the right and the left for her excellent communication skills, and these centred around her powerful use of metaphor to tell a story.

Research shows on average we all use up to six metaphors every minute every day. Our lives and our communication is (to use yet another metaphor) riddled with metaphor.

They can have immense power and influence. Neuroscientists have found that substituting power verbs and metaphors can dramatically influence us in our experiences and decision making and how we see the truth. For example if we substitute the world ‘collision’ for ‘smash’ when witnessing a car ‘incident’ people’s estimates of how fast a vehicle is travelling can change dramatically. If the word ‘smash’ is used people estimate a higher speed, if the word collision is used they estimate a lower speed, unconsciously. As we are awash (another metaphor again for drama and emphasis!) with endless notifications across social news media, TV, radio,  audio, video, politicians, community leaders, neighbours and friends, navigating what is true and what is not is immensely challenging.

Sometimes even what might appear to be quite harmless metaphors can create fear and disempower. Talk of ‘waves’ of the pandemic can give a sense that it will be a never-ending force with no end. Contrast this with the use of a metaphor like ‘fire-fighting’ which can enable people to fell they have a sense of control over something that can be overcome.

There are pluses and minuses with the use of all metaphors. The most important thing is to be aware of their power and how you use them, and to change and adapt them for different circumstances.

Building story mojo with the use of metaphor is now a key tool in a 21st century leader’s tool kit.

There is an onus like never before on leaders to reflect deeply and clearly on the language they use, the stories they tell. What metaphors and stories are you using? Will they create fear, or calm? Will they call people to action, or disempower them?

In my upcoming workshop Story Mojo: Story Telling for Authentic Leadership we will explore metaphor and storytelling in depth. Join us to take your leadership communication to another level. http://www.andrewmelville.com/workshops/

The Opportunity For Māori Values To Re-Build NZ Inc.

The Opportunity For Māori Values To Re-Build NZ Inc.

Whatever way you choose to cut and dice it, colonisation was, and still is brutal for Māori.

If not at the scale of warfare of some parts of the world, the brutalization of the spirit, of a way of life, of a humanity has deep scars still running through Māori communities today.

But there is a further tragedy, and one that could become a triumph if people’s mindsets can shift.

Three massive fissures in the wellbeing of Aotearoa, the Christchurch earthquakes, the Christchurch mosque terrorist massacre, and the COVID19 pandemic have shown the generosity and values of Māori communities coming to the rescue again and again, often in simple understated ways.

On each occasion marae, always a place of welcome and haven, were instantly in action providing food and shelter for displaced people, without question. Again and again. No delays or processes about waiting for approval, funding, or criteria to be set. And alongside those marae, Māori health and social service providers rose quickly to each occasion supply what people needed, door to door.

And there have been more subtle ways that te ao Māori has been a massive contribution in this nation’s times of need.

When the mainstream public; numb, speechless, and desperate were flaying around to understand, to find meaning, to make sense of it all, we started to see words like whānau, aroha, kia kaha on placards and on lips throughout the motu.I

will never forget witnessing a crowd of many cultures gathered outside a Ponsonby mosque bursting into a rendition of Te Aroha to express just that… the waiata led by a Chinese man.

Why does the nation turn to kupu from Te Reo Māori in times of great hurt, of great need?  On the one hand mainstream New Zealand continues to persecute Māori, with racist jibes, institutional racism, casual racism, fear and ridicule. But on the other, when the chips are down, what set of values do people turn to?

When we hear talk of the Kiwi Ingenuity of Aotearoa New Zealand, of our ‘down to earth’ nature, of our ‘can do’ attitude, and our non-judgmental friendliness on the world stage, what is the source of that in our history?

Without research, and without any academic nous, I strongly believe that it was not simply the pioneers and colonists that forged the ‘kiwi’ way, it was Māori.

And yet that contribution, as with many others from the Māori world is never fully acknowledged. Our qualities as a nation are assumed to be an evolution of some pioneering spirit, and anything wonderful in the growth and forming of this nation is rarely attributed to Māori.

Now, as we face years of re-set, come-back, re-formation and re-invention, where does a Māori tikanga sit in the mix?

From every vantage point that I can see, the collective spirit, the focus on whānau, manaaki, tiaki, aroha and whenua is an operating system robust, age old, harmonious, productive, unifying and fundamentally utterly humane. It is a universal and cohesive winning formula. This is what we need to re-emerge.

We have led the world for so many initiatives in our history. We love being the David to the world’s Goliath and we are good at it.  But we have hugely underplayed how much Māori contributed to these successes. It remained hidden.

Now as communities process the grief of a decimated economy with work and livelihoods in complete disarray, we can perhaps finally start to take seriously the ratification of Te Tiriti o Waitangi forward. We can move on from it being an abstract idea, that has been thrashed and manipulated by colonising governments to this day, ignored by the business community, and reviled by the mainstream public to have it be a living document, and foundation for a cooperative template for partnership.

The tragedy and missed opportunity is that the colonial view of Te Tiriti was so literal and narrow that it fully missed the nuance, the inter=connected, holistic and sustainable operating system of Te Ao Māori.

Wake up people! A true partnership between the best of the kiwi mainstream western world, and the best of Te Ao Māori can make our place magic. We know we can pull together as one. We all get the concept of rowing the waka together. Let’s now live into that promise, that opportunity.

Let’s learn to fully love our whenua, our maunga, our awa, our moana as living beings, as extensions of our whānau. We’ve started to write this into our legislation, let’s honour it, let’s be it.

My personal experience as a pakeha in Te Ao Māori has always been one of love, of acceptance, of an all encompassing aroha that stretches way beyond words. I am at a loss to understand why so many pale, stale, males like myself are so frightened of this world.

I guess it is attitude, and that dear Aotearoa, is what we have to shift.

I’ve had the privilege to be invited to document and articulate efforts around co-governance between hapu/iwi and government. When this has progressed well, usually after decades of intransigence on the part of bureaucrats and colonised thinking in Iwi, it has been beautiful to behold. People work together to make the whole far greater than the parts, the whenua is loved, cherished and gives back, and stormy times and conflicts are navigated.

I am not suggesting a utopia, that is always a lie and a fantas\y. But we can do and be so much more.

Kia Kaha, Kia Māia, Kia Manawanui.

 

 

 

Know Your Place

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Navigation is about triangulating where you are.

You identify three points, and you have located where you are.

Knowing your Place is also about understanding a trinity of who you are and where you are from.

1. Your place- geographically
2. Your place – where you welcome others
3. Your place- the legacy you create

Knowing your Place also requires another mighty threesome to be in balance; heart, mind and body.

Knowing your place will ground you in every environment and every interaction.

Why is this important?

Knowing who you are and where you are now, where you have come from, and where you are going are critical to effective engagement with others.

Today people want to know your back story, your current story, and the story of the future you are creating.

Knowing your Place is more than identifying with one geographic spot, that of your birth or your upbringing.

A nomad (both digital and physical) can Know Their Place as much as someone who has lived and worked in one place for many years.

It is about a knowing, a belonging, an identification with place, self and others than will ground you.

Most indigenous cultures start from a place of seeking to know your lineage and where you are from. Many consider our lineage to connect right back to the beginning of time and the creation of the planet and universe. And if you are into metaphysics, you can follow your DNA back to when were were an idea for an atom in the primordial soup.

But that gets very deep.

And that is great, because Knowing Your Place is about taking a deeper look at where you fit.

In English Victorian and Edwardian times the phrase ‘know your place’ was to ‘put you in your place’ in a hierarchy or stratified class system. Today we don’t have to do that. We can connect with our natural world, and the nature of our worlds of family, teams, groups, society and people. And take a journey to identify our place.

Our Place.
Your Place.
This Place

Sense of Place.

Place is a many layered concept.

I think of a metaphor for fly fishing. To be a great fly fisher, you work to cast your line to place it gently on the surface of the water. Your aim is to replicate an insect alighting on the surface of the water. The more attuned you are to your environment, the place you stand, the grace with which you move, your attention to the micro world of insects, and movement of current, and wind, the more you will find the sweetspot of place, to replicate the delicate movement of an insect.

A sense of knowing your place is akin to being ‘comfortable in your own skin’ and the world around you. Knowing your place allows you to embrace uncertainty, diversity and change.